Terms and Conditions

Terms and Conditions Summer 2020

TERMS AND CONDITIONS: Winter 2020/21

1. Recommendations for visitors

  • Check the weather and operating conditions of the ski resort BEFORE purchasing ski passes.
  • Check the daily info about the ski resort’s conditions on the internet page www.rtc-krvavec.si. This information includes data on current weather conditions, snow report, open slopes, access road conditions and additional offer.
  • BEFORE DEPARTURE TO THE SLOPES for the reasons of personal safety check the panoramic ski resort photo on the information panel located at the lower or upper cable car station and the TV picture at the cashier’s desk and at the entrance to the cable car. Live TV picture can also be viewed on the internet site www.rtc-krvavec.si.
  • Be aware of the possibility of ski pass withdrawal in case of abuse.
  • To come to the ski resort in appropriate gear – appropriately set bindings on the skis, with sharpened ski edges and appropriate clothing, since parts of the ski resorts are situated in the high mountains.

2. Purchase and validity of ski passes

  • Ski passes can be bought according to the price list in cash with bank and credit cards (Visa, Maestro, MasterCard, Diners) at the cashier’s desk at the lower and upper stations of the cable car. Cashier at the lower station of Kriška planina chairlift sells daily and hourly ski passes.
  • Vouchers can be exchanged for a skipass at the ticket machine next to cashiers' office at the lower cable car station.
  • Ski passes with additional discounts (schools, groups, agencies) can be bought at cashiers’ desks at the lower cable car station.
  • Sale and inspection of the ski passes is managed by computerized cashiers and electronic readers. The visitors are obliged to register the ski pass on the electronic reader upon entering. The visitors are obliged to show at anytime and anywhere on the ski resort the ski pass or the identification card to the authorized staff of the ski resort management.
  • Please note that for the purpose of access control, a reference photo of the ski pass holder will be taken at the first pass of a turnstile fitted with a camera. This reference photo will be compared by the lift personnel to those photos that are taken on every further occasion of passing a turnstile fitted with a camera. The reference photo will be deleted upon expiry of the validity of the ski pass. Please note that it is also possible to purchase ski passes which are technically configured so that no photo will be taken when passing a turnstile, but in this case random checks by the lift personnel must be expected.
  • Ski passes are sold exclusively on keycards – wireless acess cards that store your ski pass. It enables faster checks at the turnstiles. A deposit of 3 € is charged for the keycard which is reimbursed upon return of undamaged keycard. You can also keep the keycard and use it next time. During skiing keep keycard on your left side and have only one on you at any one time. If you carry more than one keycard on you they may all be maked as used – in such cases we do not offer a refund.
  • When the ski resort is operating the ski pass claims are being resolved in the information office at the lower and upper station of the cable car Krvavec.
  • Replacement of damaged ski pass is made immediately with exception of the season ski pass, which is issued 7 days after reporting the damage. The replacement is charged according to the price list.
  • The validity date cannot be changed for the already purchased ski passes, except in case of prolongation of the multiple days ski pass by additional payment.
  • Daily and hourly ski passes permit a one-time access and return to/from the ski area by a cable car.
  • Hourly ski passes are valid on the day of purchase for the specified time period (+ 15 minutes for the cable car ride). Time starts when you pass the first turnstile. Return trip with the cable car can be made any time during the operating hours on the day of the purchase of ski pass, even after the skiing time period is over.
  • The advantages of daily ski family package are available for at most 2 adult persons (at least 1 adult + 1 child under 14,99) and children under 14,99 with an ID. Any additional discounts cannot be applied on family packages.
  • SKIALP daily ski pass allows you one time access and descent to / from the ski slope with the cable car and use of ski slope for the purpose of climbing and descending during the operating time of the ski resort on the day of first use.
  • SKIALP daily ski pass without cable car allows you use of ski slope for the purpose of climbing and descending during the operation time of the ski resort on the day of first use.
  • "Fun" ski pass (on Krvavec) is a daily ski pass permitting the use of devices in the "fun" park, a single access and return to/from the ski area by a cable car, unlimited number of rides on a four-chair lift Tiha dolina, ski lift Luža, one-chair lift Gospinca, two-chair lift Kriška and ski lifts Kržišče.
  • Hours ski passes are valid during the purchased time. The return to the valley from the ski resort is possible until the end of working hours of the cable car.
  • The pre-purchased ski passes (daily, 5 times daily pass in the season) are valid for two winter seasons. Hourly ski passes and seasonal ski passes are valid one winter season.
  • The expired ski passes can have their validity prolonged by additional payment according to the price list. The newly issued ski passes are valid for one winter season and cannot be prolonged. Only those ski passes that have been issued by Krvavec (number on ski pass: 1-1700…) can be prolonged on Krvavec. For prolonging ski passes issued by Rogla (1-1703…) contact Unitur d.o.o.
  • The user of a 5 times daily passes (flexible dates ski pass) can freely choose the skiing days until all days have been used. The ski pass is transferable; only one ski pass per day can be used.
  • Daily ski pass Monday-Friday is valid only during the week Monday through Friday, except for the weekends and public holidays in Slovenia; Purchase is possible only in pre-sale.
  • Multiple day ski passes with a photo are valid for the purchased number of days, in sequence from the first day of use of the ski pass.
  • Multiple day passes are valid from the printed date; for the next day they can be purchased after 3 p.m. (used for the access to the hotel, hut,…) on the day of purchase. After the expiration of a multiple-day ski pass, the transfer with cable car to the valley is also possible for the announced departures from Krvavec on the next day until 10 a.m.
  • The multiple–day (from 3 to 7 days), season ski passes with photo and official season ski passes are not valid without the photo of the owner.
  • The validity of each multi-day ski pass can be prolonged at prices valid on the day of the ski pass that the owner wants to prolong (valid for Krvavec).
  • All ski passes are not valid during the summer season.
  • Seasonal ski passes are valid from the start of the skiing season till the end of operation of the ski resort. The season ski pass is considered used if the ski resorts are in operation for 100 days. In case of a shorter operating period, the owners can obtain a credit note in the value of 1% of the season ski pass value for each day of the pre-closed ski resort, which can be used for the purchase of the season pass for the next season.
  • Seasonal ski pass Krvavec- Rogla with photo is valid all days of the week for skiing on Krvavec and Rogla during the day and for skiing on Rogla at night. Ski pass is not valid without a photo and is not transferable. Ski pass has 50 – day snow guarantee (read more about guarantee: Special general conditionals Unitur).
  • Holders of the season ski pass with a photo (except ESSV, seasonal Krvavec and season pass Monday-Friday) from the season 19/20 have a right to a discount for the purchase of new season ski pass with a photo (adults, youth, seniors: 15 €, children: 10 €). The ski pass is not transferable
  • The Season Ski Pass Monday-Friday is a season pass valid for the Krvavec Ski Resort and all age groups; Valid is only during the week Monday through Friday, except for the weekends and public holidays in Slovenia. It must include a photograph and non-transferable. From 15 of March ski pass is valid every day of a week. Ski pass has 50 – day snow guarantee.
  • Seasonal ski pass Krvavec with photo is valid all day of the week for skiing on Krvavec. Ski pass is not valid without a photo of the holder and is not transfarable.
  • Seasonal family ski passes Krvavec are valid all day of the week for skiing on Krvavec. Ski passes are not valid without a photo and are not transferable. Ski passes can be used by families for up to 2 adults. These person scan be spouses, parents or life partners with children and/or youth who are registered and live at a common address. The advantage of family package can only be used when purchasing all passes at once with appropriate proof of residence at a common adress and/or proof of family relations. Children from 6 to 14.99 years of age (born between 2006 and 2014) from a family that buys one of the family packages no. 3, 6, 7, 9, 10, 12, 13, 14, 15 and 16. If there are several children of this age in the family, every child can receive an additional ticket. There are no additional discounts on the family package.
  • Seasonal ski passes, valid only for Krvavec, are valid from the beginning of the official operation of the ski resort until the end of the ski resort. The Krvavec season skipass is considered used if the ski resort is open for 100 days. In case of shorter operation time, seasonal ski pass holders are reimbursed a proportional share of 1% of the value of the season ski pass for each day of early closure of the ski resort within 15 days of the closure of the ski resort.
  • The VIP Season Ski pass is a season pass valid for the Krvavec Ski Resort and all age groups; pass provides VIP parking, VIP entry on the cable car, VIP entry on the 6-sitted chair lift and once a day coffee at Plaža place by the hotel. It must include a photograph and is non-transferable.
  • Damaged ski pass can only be changed in case the validity of the ski pass can be checked optically or with electronic reader.
  • SKIALP season ski pass with a cable car allows you access and descent to the ski slope with a cable car and use of ski slope for the purpose of climbing and descending during the operation time of the ski resort. This season pass is valid on every day of a week for the Krvavec SKI resort and all age group. It must include a photo and is non-transferable.
  • SKIALP season ski pass without a cable car allows you use of ski slope for the purpose of climbing and descending during the operation time of the ski resort. This season pass is valid on every day of a week for the Krvavec SKI resort and all age group. It must include a photo and is non-transferable.
  • Official work pass with photo (Krvavec only) is issued on a name of the catering facility and on the name of their employee and it is not transferable. The pass is not a ski pass and permits only the transfer to the job post with cable car and chair lift.
  • Children up to 5,99 of age (born in year 2015 and younger) may ski free of charge when acompanied by their parents. They receive their own ski pass (a deposit of 3,00€ is charged). Children ski pass can be aquired by their parents when they buy their own ski pass or if they show us a valid ski pass purchased during presale or a seasonal pass. Personal ID from both is required. If the parent has only a cable car pass then the kid cannot get a free ski pass. Children that do not have a valid ski pass are not insured for any injuries while using ski lifts.
  • Children up to 5,99 years old (born in 2015 or younger) that ski alone and are not skiing in ski clubs, schools or courses with a trainer or leader need a valid children ski pass.
  • Children up to 14,99 years old (born in 2006 or younger) are entitled to buy a children ski pass if they present a proof of their age.
  • Youth: children from 15 to 18,99 years old (born between 2002 and 2005).
  • Seniors over 65 years old (born in 1955 or before) are entitled to buy a senior ski pass if they present a proof of their age.
  • Visually impaired and their companions are entitled to a 50% discounted ski pass on the day of the purchase. Invalids of 1st and 2nd category are entitled to a 10% discounted ski pass on the day of purchase. Discounts can not be combined.
  • Upon presenting the status evidence, seniors, youth, children, disabled of I. and II. category and their companions, students and scholars, members of ACTIVE SLOVENIA, GRS, SZS, PZS, ISIA, ZUTS, IVSI, and members of the ski association of Slovenia are entitled to a discounted price for the ski passes specially marked in the price list. These ski passes are only valid with the proof of age or status.
  • Attendants from primary and secondary schools that lead their groups by themselves are entitled to one free ski pass for an attendant per every 12 children (on Rogla).
  • For organised groups every 20th ski pass is for free of charge..
  • During New Year's season (from 25. 12. 2020 to 3. 1. 2021) and winter vacation (from 15. 2. to 1. 3. 2021) multiple- day (from 4 to 6 days) and school ski pass (open-air school) are not on sale. During these periods these passes are sold at regular prices, and daily school ski passes are charged at weekend prices.
  • Ski centers issue ski passes without prior payment of its contractual partners only if the overdue receivables are settled.
  • Ski centers issue ski passes for vouchers of their contractors only in case the amount of the unsettled total debts to them is not over 1.000 EUR.
  • A skier wishing to be granted a discount must prove entitlement to discount by means of appropriate document (parents or accompanying persons the age of a child) if so requested by the cashier, inspector or any other authorized person.
  • "Night sledding" ski pass is not valid for skiing. It allows for an unlimited number of rides on a 4-seater chairlift Tiha dolina in time of organized night sledding (Fridays, Saturdays, from 16.30 to 18.30 PM). The return to the valley from the ski resort is possible until the end of working hours of the cable car. In case of bad weather (snow, fog, wind) night sledding will be cancelled.

3. Terms and conditions of online ski pass sale

3.1. General

  • The following terms and conditions shall apply to the purchase of ski passes on the websites: www.skipass.krvavec.eu (these terms and conditions also apply to the .si domains)
  • RTC Krvavec d. o. o. (hereinafter referred to as the "seller") shall enable the online shopping customer (hereinafter referred to as the "customer") to view the offer and the prices of the ski passes of Rogla and Krvavec.
  • The customer shall receive the Purchase Confirmation Form to the indicated e-mail address. The pass shall serve as the Invoice.
  • Online shopping shall be available 24 hours a day.
  • Besides these terms and conditions, online shopping shall also be regulated by the general Conditions of Operations conducted by the seller, unless the following terms and conditions indicate otherwise.

3.2. Purchase

  • The website www.rtc-krvavec.si enable the purchase of all ski passes for the Rogla and Krvavec Ski Resorts, which are published in the official Price List for the Rogla and Krvavec Ski Resorts, excluding the Slovenian Tourist Ski Pass and the Styria Ski Pass. The seller reserves the right to sell specific passes at the discount only at the pass counter of the Rogla and Krvavec Ski Resorts.
  • The customer must adhere to the Terms and Conditions of Online Ski Pass Sale prior to each individual purchase.
  • In order to make a purchase, the customer shall be obliged to enter his/her name, surname, address, contact telephone number, e-mail address and the delivery address. Legal entities shall also be obliged to enter the name of the company and the tax number.
  • The customer shall select the pass from the List of Ski Passes and add it to the Basket. The number of passes in the Basket is not limited. The Terms and Conditions of Ski Pass Sale shall apply to all ski passes. The customer may purchase ski passes for the current season. The ski pass shall be valid for two seasons (except all seasonal and hourly ski passes ), starting from the date of its purchase (The date is indicated on the ski pass).
  • After completing the online purchase successfully a Purchase Confirmation Form, which will include all the information on the order, will be sent to the customer's e-mail address.

3.3. Payment, collection, delivery

  • The purchase may be paid by credit cards (MasterCard, Visa, Karanta, Diners) or with the payment order BN02 (or UPN). At payment by credit cards the customer must specify the 16-digit card number, the date of validity and the Card Verification Code (CVC – the 3-digit control number, written on the back of the card next to the signature).
  • The customer will be able to collect the ski passes at the Rogla and Krvavec Ski Resorts and at the Unior Office in Ljubljana only on the basis of the Purchase Confirmation Form which will be sent to the customer at the indicated e-mail address.
  • Customer has to select whether the passes are delivered to his / her home address or are collected at Krvavec ski resort. Collection of the passes at the resort is only possible with the proof of purchase sent to customer's email address.
  • In the event that the customer selects the home delivery option (in Slovenia), the total payment of the purchase shall include a postage fee in the amount of 3 EUR. Delivery to foreign countries (postage fee 5,00€) shall be performed only in the EU area, Serbia, Macedonia, Bosnia and Hercegovina and Montenegro.
  • Each pass purchase shall be processed and sent off in 8 working day following the purchase or the authorisation of the payment. The delivery deadline of Pošta Slovenije is 3 working days. The envisaged deadline for deliveries made via the international traffic is 8 working days.
  • If in the purchase process the customer decides to collect the pass or a product personally, the seller shall not send the items, even if later requested to do so.
  • If the customer does not collect the ski passes sent by Registered Post and they are returned to the address of the seller, the customer may collect them personally from the seller without additional costs. The customer shall collect the ski passes for Krvavec at the Cashier’s Desk on the Lower Station of the cable car Krvavec, and the ski passes for Rogla at the Administration Office of Unior d.d. - Tourism Programme. The seller shall not resend the ski passes.
  • If the customer does not collect the order and the latter is sent back to the address of the seller within 15 days of the date of the delivery, the customer shall be deemed as having withdrawn from the purchase.

3.4. Liability, cancellation, replacement

  • The seller shall not be held liable if the customer does not receive the ski passes prior to the planned trip to the Ski Resort. The seller shall also not be held liable in the event of bad weather on the ski slopes on the arrival date.
  • The customer shall be held fully liable to collect the order sent by Registered Post, or collect it personally at the selected collection point.
  • The seller shall not be held liable if the customer loses the ski passes. The seller shall not issue duplicates.
  • The delivery shall be performed by Pošta Slovenije. The seller shall not be held liable for lost mail, misdelivery and the quality of delivery.
  • In the event of replacement of ski passes, the general Conditions of Operations shall apply.
  • It is not possible to withdraw from the purchase of the ski passes. Reimbursement of the postage fee cannot be claimed.
  • Withdrawal from the purchase is possible within 14 days from the date of the delivery in accordance with the provisions of the Consumer Protection Act (Official Gazette of the Republic of Slovenia, No. 98/2004).

3.5. Security and privacy of personal data

  • The seller shall enable secure shopping. Our websites ensure adequate protection against unwanted abuses. Online sales take place in the safe mode of the HTTPS Protocol, which uses the Secure Sockets Layer. The data is encoded with a 128-bit key, which makes it impossible to intercept the customer's data.
  • All personal data on the customer shall be kept in the Database of the seller, apart from the data on the payment cards. The data on the payment cards shall be processed on the website of the relevant Bank and must be indicated anew with each subsequent purchase. The data on the payment cards shall be protected and processed by the relevant Bank, which provides for completely secure transactions, thus preventing any type of abuse.
  • All data indicated by the customer shall be owned exclusively by RTC Krvavec, d. o. o.. The data shall be secured in accordance with the Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 86/2004) and shall not be communicated to third parties unless otherwise provided by the law. The data shall be used only with the consent of the customer, namely in such a way that the seller ensures a smooth online shopping experience. If so requested by the customer the data shall also be used for the communication of notices, offers and novelties.

3.6. Miscellaneous

  • The pass is valid only within the context of the data written on it: pass type, pass validity
  • In the event of any complaints, cancellation of orders, claims and requests for additional information in relation to the online orders and purchases, please call the telephone number +386 (0)1 25 25 911 or send a message to the e-mail address info@rtc-krvavec.si.
  • The Purchase Confirmation Form which the customer receives at his e-mail address is not a valid pass, and the customer cannot use it instead of the ski pass paid for. Upon arrival at the Rogla and Krvavec Ski Resorts, the customer shall be obliged to present the valid ski pass received by mail or collected personally at one of the collection points.
  • All prices are listed in EUR and include VAT. The prices may change without prior notice.
  • The prices listed under the online pre-sale of passes and goods are fixed irrevocably and shall apply only to the orders made online.

4. REFUND AND SKI PASS LOSS

Worsening of weather conditions, fog, wind, closed slopes, cancellation or stop of operation for certain lifts, are not a reason for refund or prolongation of the validity of the ski pass.

  • During operating hours of the resort claims related to ski passes are handled by cashiers at the lower cable car station or at the info office at the upper cable car station.
  • In case of injury of a skier, upon rescuers’ intervention on the ski slopes, the company repays the money paid for a multi-day ski pass, namely on the basis of the ski accident report and the valid ski pass on the day of accident. The ski pass is refunded from the next day on. The paid amount is also refunded to one companion of the injured skier which had to leave the ski resort before time to accompany the injured skier. There is no refund for daily and hourly ski passes.
  • In case of injury of a skier, the owner of a season ski pass is entitled to a co-partial share of the refund of the purchase price in form of a credit note till 31.1.2021. A refund requires a medical certificate of injury and a season ski pass. For the injuries resulting after 31.1.2021 the co-partial share of the refund is not claimable.
  • The company does not refund the multi-day ski pass in cases of sickness, exception being the participants of the school program.
  • Bought ski passes cannot be returned or refunded.
  • Lost or damaged seasonal ski pass can be replaced upon payment of expenses for the replacement. Lost seasonal ski pass is replaced upon presentation of issuing confirmation or identification card for the ski pass, within 7 days after reporting the loss.
  • The company does not issue refunds for lost ski passes.

5. SKI PASS ABUSE

  • Ski passes are non-transferable to other users except for transferable and 5x daily ski passes
  • Use of the ski pass bought at a discounted price on the basis of appropriate proof of age or status is considered an abuse if used without identification cards.
  • Attempt or abuse of the ski pass and violation of the rules of safe skiing, are a reason for an immediate dispossession of the ski pass. The officials of the company are in charge for the dispossession of the ski pass.
  • For each day of the found abuse, the violator is obligated to pay the indemnity in the amount of the triple value of a daily adult ski pass and to deposit an appropriate warranty until the payment of indemnity (ski equipment).
  • For the ski pass abuse or the rules violation, the companies are entitled to report the violators’ penal act to the police or to justice.

6. PARKING AND USE OF PARKING SPACES

  • Parking or use of parking spaces on the lower station of the cable car Krvavec is free of charge – the drivers must follow the traffic signalization and instructions of the staff.
  • It is forbidden to park on all access roads and private property.
  • The company does not assume any responsibility for the parked vehicles.

7. OPERATION SAFETY, DAMAGE OF FACILITIES ON THE SKI SLOPES AND SKI LIFTS

  • RTC Krvavec charge all advertising on the facilities, ski lifts and parking lots according to the price list. Self-willed advertising on facilities, ski lifts and parking lots is punished with a penalty in amount of 500EUR/m2 + VAT for each advertisement. Self-willed advertiser has to immediately remove the advertisement at its own expenses. Cleaning of leaflets or stickers that a self-willed advertiser will not remove on its own is charged with the payment of a double cleaning tariff.
  • If the companies ascertain that the visitor caused damage to cable car or other device in the ski resort, the causer or its guardian is bounded to repay the damage. The companies have a right to start a criminal procedure due to damaging foreign property and a right to sue for damages. Until the final damage estimation, the companies may demand a deposit of 500 EUR from the causer or keep the ski equipment.
  • The companies have a right to prohibit access to the ski resort for individuals or groups due to their previous violations of rules of conduct or safe skiing. The companies prohibit access to the cable cars and slopes to people under the effect of alcohol or drugs, and people with inappropriate conduct. The company does not hold any responsibility for them and their actions.
  • Smoking, use of open fire and throwing of cigarette ends and litter is forbidden on all cable cars (due to fire danger on the lift path).

8. GENERAL REGULATIONS ON SKI LIFTS OPERATIONS

  • All ski lifts operate on a self-service principle.
  • The user of any ski lift must know how to safely enter and exit the installation.
  • If the visitors require help when taking the chair or ski lift, they should, on time, ask for help the assistant staff at the ski lift station.
  • Before entering the chair lift, snowboarders must obligatory undo one bind on the snowboard.
  • Operating time of the ski lifts and ski slopes is adapting to the daily weather and snow conditions (for example, in cases really soft snow, the hours of ski lifts are shorter in the afternoon, or in case of strong winds, the ski lifts are stopped, etc.)
  • The cable car to the ski resort Krvavec is operating full time during the days of a great number of visitors, and every half an hour when there are less visitors (e.g.: 10:00, 10:30, 11:00,…), from 5pm till midnight every hour or when it's neccessery.
  • The visitors can order a special ride with the cable car out of the operating hours. The person placing this order pays the costs of the special start and cost of ski passes according to the price list.
  • During the season and during the spring skiing companies can, due to technical, organizational, economic or natural reasons, exclude individual chair lifts from operation and close certain slopes. This does not present a reason for a lower ski pass price.
  • The companies reserve the right to change the operating hours of the cable car and ski lifts due to technical, organizational, economic or natural reasons.

9. TRANSPORT OF INDIVIDUALS, CHILDREN, BAGGAGE, LOAD AND DOMESTIC ANIMALS

  • On ski lifts it is forbidden to transport children or domestic animals in backpacks or on chest.
  • Luggage is transported free of charge for Hotel Krvavec and apatment house Muštrinka guests. Transport of luggage for everybody else is charged as per the price list (1,00€ / kg) . The transport price does not include the help from company’s staff for uploading and downloading, and delivery on Krvavec. Help and delivery can be agreed and paid separately.
  • Company do not accept any responsibility for late delivery and transport of irregularly packed load (damages, frost, etc.). The load has to be correctly packed and ready for transport on the ski lifts, and protected from alienation otherwise it has to be accompanied by the owner or his/her substitute.
  • The transport of hang-gliders and paragliders on Krvavec is permitted with the cable car and chair lift Gospinca.
  • Transport of domestic animals is possible only by a cable car on the ski resort Krvavec, weight to 15 kg is free of charge, domestic animals weighting more than 15 kg are charged the price of children’s ski pass.
  • During the transport on the cable car domestic animals must be appropriately secured (strap, muzzle or basket).

10. SAFETY, INSURANCE AND RESPONSIBILITY

  • Children up to 14 years of age are obligated to wear the protective ski helmet.
  • Grammar schools that organize sports days on Krvavec and book the ski instructors through RTC Krvavec for guiding the groups, must, before time, compose a list of groups of children (at the most 12 children per group) according to their knowledge of skiing, and give it to the instructor coordinator at the info office before the start of the sports day. Group leaders and instructors are responsible for the safety of skiers in the groups.
  • Group leaders using the polygon for trainings and competitions must obtain beforehand the authorization from the manager of the ski resort and pay the use of training polygon. Group leaders and ski instructors must beforehand report their activity to the info office at the upper station of the cable car and obtain authorization and pay the fee for the slope use.
  • In cases of dangerous leading of the group, unreported training polygon use, unreported ski instructing, the companies can prohibit the continuation of activities on the ski slopes, and the ski passes are taken away from the group- without refund.
  • By purchasing the ski pass, the owner is insured for injuries and equipment or load damaging during the transport on all ski lifts and on the ski slopes, if the injuries occur due to negligence and guilt of the manager.
  • The companies do not take on any responsibility for body injuries and equipment damaging of the ski pass owners and other individuals if the injuries occur as a consequence of: disobeying the conditions on the slopes, number of visitors, weather, snow quality, unadjusted ride, and are disobeying the FIS principles, signs and instructions of the lift manager, insufficient physical preparedness, insufficient sports equipment, skiing under the effect of alcohol and drugs, etc.
  • Skiers on the ski resort Krvavec use the facilities in the "FUN" park at their own responsibility. RTC Krvavec does not assume any responsibility for injuries in this area that occur due to the inexperience of users or due to the use of facilities in the absence of a trainer.
  • Claims, complaints, declarations of body injuries and injuries of equipment or load should be done on Krvavec at the info office on the upper station of the cable car and on Rogla to the supervisors on the ski slopes.
  • The conditions for a possible damage claim to the company are: presentation of a ski pass valid on the day of the injury and an official report of the ski accident on the ski slopes written by the ski resort supervisor immediately after occurrence.
  • We advise the visitors to bring with them a valid medical insurance card. In case of injury on the ski slopes the eventual ambulance transport to the hospital is free of charge only for individuals with a basic and supplementary coverage on their medical insurance. Other injured persons are charged the transportation according to the price list determined by the medical insurance company of Slovenia.
  • In case of causing the accident on the ski slopes the companies reserve right to start a penalty procedure or an offence procedure against the inducer.

11. ACTIVITIES ON THE SKI SLOPES, SKI SCHOOLS, TRAININGS AND COMPETITIONS

  • For all activities on the ski slopes a consensus from the manager of the ski resort needs to be obtained beforehand.
  • For all commercial activities on the ski slopes a written consensus from the manager of the ski resort needs to be obtained beforehand and the fee according to the price list has to be paid.
  • Organized ski instructing on the ski slopes can only be performed by the professionals who beforehand obtain a written consensus from the company.
  • The organizer of event or competition on the ski resort is obliged to declare such events in advance to the competent administrative unit. Also beforehand, the organizer must make a contract with the ski resort manager about the settlement of relations for the use of the ski resort for event or competition, and must obligatorily present the declaration of the event or the competition.
  • Organizer of the event, training and competition must, at its own expense and with its own staff physically divide the part of the ski slope used for event, training or competition by tape from other slopes and physically divide it from the recreational surfaces (put warning signs!).
  • Before the beginning of the event or competition, the organizer must assure a rescue service, medical doctor and permission for the event organization from a competent administrative unit. It is advised to insure the participants of the competition or training. After the event, the organizer must remove all signs, security lines and other devices from the ski slope.

12. NIGHT SLEDDING

  • Before using the program "Night sledding on Krvavec" to each participant to pair with these rules. Participants under 15 years of age must meet these rules, inform an adult;
  • Use the track for night sledding and 4-chair Lift Tiha dolina is associated with risks and is performed on participants' own risk. For liability company Jecom Šport d.o.o. and RTC Krvavec d.o.o. see Safety, insurance and responsibility. Use the track for night sledding is permitted only within the marked lines and at the time as pre-determined by the operator respectively and organizer, which is published at the main cashier Krvavec. Users chair must observe the instructions of staff at the ski lift. Transport of skiers 4-chair lift Tiha dolina during the night sledding is not allowed!
  • The program "Night sledding on Krvavec" is suitable for participants older than 6 years of age who do not have mental and physical problems, and the use of "Night sledding on Krvavec" for them or for others constitute medical or any other hazard or risk. Children under the age of 15 may be the "Night sledding on Krvavec" participate only in the company of responsible adults and have a helmet;
  • All participants in the program "Night sledding on Krvavec" are obliged to follow the instructions of the organizer and FIS rules, which define the rules of conduct on the slopes;
  • For breaches of safety instructions of the organizer and FIS rules or operator. The organizer does not assume any related claims;
  • Managed respectively. The organizer reserves the right to require persons who fail to comply with these rules of use required to immediately stop using the track for night sledding and 4-chair lift Tiha dolina, authorized supervisor may, in accordance with the provisions of the law on safety on ski slopes participants withdraw a valid pass;
  • Managed respectively. The organizer reserves the right to activity from reasons of safety (fire, storm, storm, fog, wind, etc.) stops. In this case, the reimbursement of the pass price can not be. Repayment of purchased passes is also not possible if the participant voluntarily leaves the program "Night sledding on Krvavec";
  • Participation in the program "Night sledding on Krvavec" under the influence of alcohol, drugs or other agents that reduce the physical and mental fitness is not permitted;
  • Use lines sledding outside opening hours without a valid pass is not permitted! Distancing outside the area in which it is organized night sledding is at your own risk, after the completion of activities organizer will control only sledging area, not the rest of the ski resort.

13. SKI TOURING

  • Before using the program "SKI touring on Krvavec" to each participant to pair with these rules. Participants under 15 years of age must meet these rules, inform an adult;
  • Tour skiers are ski resort users and must comply with the basic rules of the FIS
  • Use of the ski slopes fort he porpuse of climbing and descenting with the tour ski slopesis allowed only during the operation time of the ski resort
  • Climbing and descenting is strictly prohibited outside the operation time of the ski resort
  • Climbing is allowed only on the determinated routes for touring skiers
  • If due to snow conditions or for some other reasons the climbing is not possible on the marked route, it is allowed to climb the edge of a ski slope, without crossing the ski slopes. In both cases climbing is allowed that there is only one tour skier in the line.
  • Non-compliance the climb rules is very dangerous for all participants in the ski slope and can be sanctioned by ski supervisors
  • When lowering tour skiers are equal participants in the ski area with other skiers and are obligated to take care of their safety and the safety of others
  • The tour skiers without valid daily, season or SKIALP ski pass should not use the ski slope.
  • Tour skiers are ask to provide accidental ski insurance with the purchase o fan appropriate ski pass
  • Night tour skiing is possible every Tuesday and Friday between 5:00 pm and 7:30 pm

14. SPECIAL REGULATIONS ON SAFETY ANF ORFER ON THE SKI SLOPES

On the ski resort the skier must act responsible for himself and for others in order not to threaten or injure himself, others or facilities.


On the ski slopes only skiing is permitted.

  • The skier is obliged to consider the instructions of the ski resort manager, lift staff and rescuers, and must also consider the instructions on all warning and notice panels on the ski slopes and the FIS regulations, the legislation on ski resorts and lifts security in force.
  • IT IS FORBIDDEN TO ski in contradiction to the FIS rules, regulations of safety on ski areas, and to skip lines for lifts. The violation can be penalized with immediate dispossession of the ski pass without repayment. The company official is authorized for the ski pass dispossession.
  • IT IS FORBIDDEN TO ski on closed slopes, marked with a sign “SLOPE CLOSED” and skiing outside the settled ski slopes.
  • IT IS ABSOLUTELY FORBIDDEN to trespass the wire fences, with skis or without them, because these fences protect the skiing area from the precipices and different kinds (also snow) overhangs and precipices. It is also FORBIDDEN to ski in woods, pines and outside the marked and settled slopes.

Emergency call, accident report, weather information, prices, etc +386 51 333 444

  • Rescue service and first aid operate continuously during the ski lifts’ operating hours and can be called from all marked sites. The rescuers monitor only the settled and open ski slopes. The rescuing and first aid on the closed ski slopes and outside the marked slopes is CHARGED to the injured person with a payment 250 EUR + VAT. In case of the ski pass abuse the violator participating in the accident must pay the rescue expenses.
  • Skiing on the ski lift path is not allowed. Ski lift paths can only be crossed on specially marked sites.
  • Walking and sledding are not allowed on the ski slopes.
  • Walking dogs on strings is not allowed on the ski slopes.
  • Taking off and landing of paragliders and kites is not allowed on the marked ski slopes!
  • The skier must be prepared to encounter a snowmobile or a treader, especially on the paths marked for snowmobiles and treaders.
  • The snowmobiles on Krvavec can be driven on the road from Jezerce and Kriška planina, passing Gospinca to the log cabin in Tiha dolina (according to the regulation on prohibited driving of motor vehicles in natural environment).

Between 5 p.m. and 8 a.m. of the next day all ski slopes and areas are closed due to the grooming of the ski slopes (the treader ropes cross the ski slopes) and due to snowing up. during the closed ski slopes and areas the visitors of ski resorts use the ski slopes (for walking, skiing, etc.) at their own responsibility, the use of which can be hazardous to life. In any case, the visitors are obliged to take into account the instructions of the ski resort staff, as well as the sound and light signals on the machines.

  • The ride with snowmobiles is forbidden on the ski slopes (according to the law on safety on the ski slopes).
  • Recommendations for safe skiing of the Ski Association of Slovenia are an integral part of operating conditions.
  • Uniformed – visibly marked ski instructors of the Ski school with course participants can enter on specially marked ski lifts through specially marked passes.
  • Supervisors, uniformed staff, ski lift staff, rescuers on the ski slopes, police and their companions have priority when entering all lifts and facilities.


These operating conditions are composed and published in accordance with the regulation of the Article 54 of the law on cable facilities for person transportation (Ur.l.RS 126/03).


AN INTEGRATE PART OF THESE CONDITIONS ARE ALSO THE REGULATIONS OF THE LAW ON SKI SLOPES (UR.L. RS 44/2016). THE TEXT OF THE LAW CAN BE SEEN IN THE INFO OFFICE ON KRVAVEC, ATTHE LIFTS AND SLOPES MANAGER.


1st October 2020